Job Site
Maintenance Technician
Company: RCAP Solutions Location: Groton, MA
Job Title: Maintenance Technician
Date Updated: 07/01/2025
Department: Property Management
Reports to: Maintenance Supervisor Location—Massachusetts
Grade Level and FLSA Status: 14, Non-Exempt Job Summary:
The Maintenance Technician is responsible for maintaining the physical integrity of the property they are assigned to, which involves insuring a safe, secure, and comfortable living environment for residents, visitors, and staff. Key Responsibilities: • Provide general maintenance and custodial duties at the assigned properties as requested by Maintenance Supervisor. • Conduct all business in accordance with company policies and procedures, state, and federal laws, e.g., OSHA, ADA, Fair Housing, etc. • Awareness of the condition of the property and immediately initiate action to correct unsafe conditions, e.g., broken steps, open holes, broken/burned out exterior lighting, etc. • Perform basic carpentry work including hanging doors, installing cabinets and counter tops, cabinet repair, basic trim work interior or exterior. • Performs apartment turnovers when assigned to include repairs and improvements of vacant units and turnover cleaning. • Performs dry wall repairs and installation, prep, and painting work. • Responds to and complete service requests according to established procedures and company priorities. • Schedule and perform routine preventive maintenance on all appropriate equipment as directed by the Maintenance Supervisor. • Diagnose problems and make minor repairs in the following areas: electrical, plumbing, appliances, HVAC, carpentry, and flooring. • Perform general janitorial work including, but not limited to vacuuming, sweeping, and mopping; carpet shampooing and floor polishing; cleaning walls, ceilings and windows. • Perform general grounds work using hand and power equipment including, but not limited to lawn mowing, leaf removal, shrub, and hedge trimming. • Responsible for snow removal using hand and power equipment at assigned properties. • Ensures proper care and maintenance of tools and maintenance equipment. • Work with subcontractors and vendors. Engages subcontractors as appropriate for repairs. • Completes work request forms, timesheets, etc. in an accurate and timely manner. • Order parts and supplies and maintain inventory. Maintain shop appearance to standards to facilitate quick assessment of supply inventory. • Obtain bids and negotiate prices per RCAP Solutions Property Management purchasing/ bidding policy, as necessary, with vendors and contractors. • Communicate & coordinate maintenance objectives with the Property Manager on a daily basis. • Perform work area clean-up on a weekly basis. • Report immediately any safety and/or security problems to Maintenance Supervisor and Property Manager. • Attend and participate in departmental, organization-wide, and other meetings as requested. Nothing in this job description restricts management's right to assign or change responsibilities of this job at any time. • Act in the best interest of the organization, reflecting company values including teamwork, integrity, accountability, and mutual respect. • Non-restrictive on-call after RCAP Solutions business hours to respond and resolve emergencies, as needed, if available. • Lead with RCAP Solutions values: Integrity, Empathy, Empowerment, Passion, Community and a Commitment to a Better Tomorrow. • Other duties as assigned by supervisor. Experience Requirements: • Minimum of two (2) years of maintenance experience required. Prior experience working in a residential setting is preferred. • Must have experience in basic plumbing, carpentry, and electrical skills. Direct experience in unit turnovers required. • Proficiency in Microsoft Office, including Word, Excel, and Outlook, along with software systems. • Excellent time management, organizational, and communication skills. • Highly motivated self-starter. • Possess a high level of attention to detail and accuracy. Able to maintain confidentiality. • Excellent attention to detail, organizational skills, and the ability to handle multiple projects simultaneously. • Strong communication skills and the ability to work collaboratively with staff, leadership, external vendors, and stakeholders. • Create a safe, supportive environment for all residents and visitors, along with maintaining excellent customer service skills. • Encourage a positive work environment that is inclusive and supportive of change. • Ability to work independently or in a team environment with minimal supervision. Education Requirements: • High school diploma or equivalent required. Certifications or Licensures: • Valid Massachusetts Driver’s License, insured vehicle, and the ability to travel to other properties, respond to on-call emergencies, training participation, etc. Supervisory Responsibilities: • N/A Working Conditions/Physical Requirements: • Ability to be able to perform medium to heavy work requiring prolonged or repeated standing, walking, climbing, stooping, kneeling, crouching, etc. • Ability to climb and work on ladders, work with arms raised over head, stand/walk for long periods of time, climb stairs. Ability to operate all necessary hand tools. • Ability to use earpieces or headphones. Speak, listen, and understand others. • Regularly lifting a maximum of 50lbs. • Regular travel locally
Instructions to Apply:
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