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Counter Sales Representative

Posted: 08-21-18 Company: S.G. Torrice Location: Randolph, MA
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POSITION OVERVIEW:

S.G. Torrice is currently seeking a Counter Sales Representative to join their team in Randolph.  This position is primarily responsible for fulfilling customer orders in a timely and accurate fashion.

PRINCIPAL DUTIES & ACCOUNTABILITIES:

  • Takes customer orders, either over the phone or at the counter from walk in customers
  • Writes up and picks orders for customer pick up
  • Provides basic sales support to customers
  • Picks orders for delivery or transfer to other branches
  • Assists warehouse staff in putting away incoming vendor shipments, branch transfers, and customer returns
  • Performs parts lookup using manufacturer’s software
  • Ships and tracks orders
  • Assists at semi-annual physical inventories
  • Cycle counts inventory
  • Generates branch transfers – orders stock from other branches
  • Makes local deliveries as necessary
  • Performs basic cleaning/maintenance/fabrication tasks including, but not limited to: stocking counter shelves, cleaning warehouse, shoveling snow, repairing damaged equipment, fabrication of filters and ducts as needed
  • Other duties as assigned

QUALIFICATIONS OF POSITION:

  • Must have minimum of 3 years’ experience in HVAC or plumbing trades.
  • Basic language skills.  Able to read and comprehend basic instructions and write basic correspondence.  Able to effectively present information to customers and company staff.  Must be fluent in English.
  • Basic mathematical skills.  Able to add, subtract, multiply and divide in all units of measure including whole numbers, common fractions and decimals.
  • Basic reasoning ability.  Able to apply common sense understanding to carry out written and oral instructions. 
  • Basic computer skills.  Individual must learn/develop competency in the company’s customer system, SHIMS, and American Standard parts lookup software
  • Must be authorized to work in the United States and maintain a valid US drivers license
  • Must be able to travel between corporate offices and remote branches and job sites as required.
  • Must obtain forklift certification
  • Must be able to work a maximum of 40 hours weekly and overtime as required

Instructions to Apply:

Please email resumes to couellette@sgtorrice.com.

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