Job Site


HVAC Service Technician

Posted: 09-14-17 Company: Heritage PHCE Location: Tewksbury, MA

We are Looking for Experienced HVAC Service Technicians to Join our Team!  (Tewksbury, MA)

If you are looking to be a co-builder of an ever growing company who puts each customer first, treats others like family, partners for success, takes personal responsibility, strives for better, performs as a professional, and gives back to others, then Heritage Plumbing, Heating, Cooling & Electric is the place for you!

About US

We are the largest residential plumbing, HVAC, and electrical company servicing New Hampshire and are now servicing Massachusetts! We're a premium home service company that has been in business for over 30 years and is continuously growing, but also keeps the family type atmosphere!

We provide great job opportunities that allow our "Purpose-Partners" (employees) to have work that is secure, rewarding and a career they are proud of, while offering top pay, benefits and a work/life balance! We treat each Purpose-Partner as a professional by respecting, collaborating, listening, teaching, and supporting one another, but also care about you personally...We are all a part of the Heritage family!

Benefits for the HVAC Service Technician Position:

Earn $30-$40/hr plus Monthly Bonuses
Paid Vacation, Personal, Sick Time
Paid Holiday Time
Year Round Work (No Lay-offs)
Medical, Dental, Vision Insurance
Life, AD&D, Short & Long Term Disability Insurance
401k Retirement Plan with Company Match
Profit Sharing Incentive Plan
Company Vehicle to Take Home
Company Uniforms that are Laundered
Company Cell Phone
Yearly Tool and Boot Allowance
Opportunity for Growth
Paid Ongoing Training
Educational Allowances/Reimbursement for Field Related Courses
Professional, yet Family Feel
Company Events
Corporate Chaplin

Qualifications for the HVAC Service Technician Position:

You must pass a drug test, background check, and have a good driving record
Valid Driver's License
HVAC Certification
EPA Universal Certification
MA Oil Burner License
MA Gas Fitters License (preferred)
A/C Experience
3 years of Residential Experience
You enjoy serving others
You have excellent communication skills
You are team oriented
You have an entrepreneur spirit- you like taking initiative and ownership of your career and personal development
You have a flexible schedule and are able to work after normal business hours if needed

Responsibilities for the HVAC Service Technician Position:

Maintain our high customer service satisfaction guarantees
Ask the correct lifestyle questions to troubleshoot heating/cooling system malfunctions
Complete all HVAC system service calls efficiently and accurately
Explain replacement opportunities for gaining, inefficient, or underperforming systems
Show yourself as a professional and knowledgeable to win new referrals and repeat business
Collect payment at the time of service
Educate and assist customers in choosing the best finance options and maintenance plans
Work alongside service coordinators to ensure overall success of the business
Maintain a clean, organized job site and well inventoried truck
Participate actively in all training exercises, morning meetings, and technical training
Train and mentor apprentices to ensure on-time, high quality service and repair
Be accurate and timely with invoices, time cards, feedback, and option sheets

Work Schedule

Full-Time Position (40 hours per week)
1st or 2nd Shift options- or if you are looking for a more custom schedule, talk with us as we may be able to make that work!
*There is a pay differential for anyone available to work a 2nd shift or weekend shift
On-Call one night per week, 1 Saturday every 4 weeks, and 1 Sunday every 8 weeks (this for a typical 1st shift M-F schedule, it may change if your schedule is different)

If you're interested in becoming a Heritage Purpose-Partner, please click "Apply for this Position" to submit your application. If you have any further questions please contact Jessica Daly at (603) 647-4881 x7158.

Instructions to Apply: