Come join us and receive a SIGN ON BONUS (for licensed technicians)
American Alarm and Communications, a leader in the security systems industry, is seeking a D Licensed Service Technician to join our team! Since 1971, we have been providing the best possible security technology and customer service to protect homes and businesses across New England. If you're ready to take your career to the next level, it's time to join our team!
We offer a generous benefits package: Medical, Dental, 401k with company match, Vision, Life Insurance, Short & Long Term Disability, Profit Sharing and Vacation/Personal time. Company vehicle offered.
Summary of duties and responsibilities :
Responsible for providing service/repair support of customers. The Service Technician is responsible for servicing the systems in the most efficient and effective manner to assure minimum down time and maximum performance. All services must meet the highest quality standards set forth by American Alarm, while assuring a professional and safe working environment.
Duties and Responsibilities:
•Troubleshoot and repair all respects of fire and security systems and equipment; mount equipment, replace equipment, test equipment, run wire and bend pipes.
•Instruct customers in system operation.
•Responsible for a degree of customer service.
•Mounts and connects devices which requires climbing ladders, drilling holes, bending pipes.
•Must be able to work in confined and small areas.
•Respond to alarms; communicate with the Central Station on location and status with the use of company telephone.
•Work with color-coded system wires.
•Full compliance with AACI's and customer's safety program.
•Responsible for accurate tracking on time sheets, service tickets and inventory items.
•Directs the work of the service helper.
•Must be able to drive a company vehicle adhere to policy and maintain vehicle.
•Regular attendance must be maintained.
•1+ years of experience in the Security Alarm field.
•Research and obtain information on position specific training opportunities.
•Responsible for handling on-call duties on a regular scheduled basis.
•Other duties as required or assigned by company management.
•Must be able to obtain a Department of Defense security clearance and or/Massachusetts security clearance.
Equipment used to Perform Job: Ladder, company vehicle, hand tools, (i.e. screwdriver, drill, meters, telephone headset, soldering iron, pipe bender, hilti gun etc.) telephone, lift, and adding machine. Must be able to lift 50 pounds.
• High school or equivalent
• D Licensed Service Technician: 1 year minimum of experience.
• Driver's License required